Frequently Asked Questions
Are your cookie cutters food safe?
Absolutely! All our cookie cutters and fondant stamps are made from food-safe materials, so you can use them with confidence for cookies, fondant, and other edible creations.
What makes your fondant stamps different?
Every one of our fondant stamps features a handle on the back, making them easier to grip and use. This thoughtful design detail came from our own experience as parents and bakers—we wanted tools that are both practical and comfortable to work with.
Can I use these for playdough too?
Yes! Our cookie cutters actually started as playdough toys for our own kids. They work brilliantly for playdough, modeling clay, and other craft materials, as well as baking.
Do you ship internationally?
Yes, we ship to customers around the world! We're based in Melbourne, Australia, and we're proud to partner with bakers across Australia and internationally.
How do I care for my cookie cutters?
We recommend hand washing your cookie cutters and fondant stamps in warm soapy water and drying them thoroughly. Avoid dishwashers as high heat can warp the material over time.
Do you offer wholesale or partnership opportunities?
Yes! We love partnering with sugar cookie businesses and entrepreneur bakers. If you're interested in wholesale pricing or a partnership, please get in touch with us—we'd love to hear from you.
What if my cookie cutter arrives damaged?
We take great care in packaging our products, but if something arrives damaged, please contact us right away. We'll make it right!
What kind of postage services do you use?
We partner with Australia Post to provide tracked parcel delivery around the world. This also includes the carriage of parcels by reputable local carriers for international parcel post, such as USPS for deliveries to the USA.
Can I request custom character designs?
We're always exploring new character designs! While we can't guarantee custom requests, we'd love to hear your ideas. Reach out to us and let us know what you're looking for.